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Solutions

Order Management

Individual solution

Orders can be recorded centrally as well as in the plants. With the know-how and experience from innumerable projects, we can develop an individual solution for you.

Central management of master data.

The central management of production data saves a lot of time and money. With the know-how and experience from innumerable projects, we can develop an individual solution for you.

All order-relevant data is recorded during the telephone order process. Material corrections can be added when the order is accepted.

Basic functions
  • multi-client capable (e. g. management of multiple companies)
  • convenient full text search
  • access authorisation for users and user groups
  • tracking of changes to data
  • post-processing of delivery tickets
  • generation of cash sale invoices
  • plants can be combined into plant groups
  • interfaces to all commercial production controls and invoicing systems
  • order entry centrally or at the plants
  • uninterrupted production even if the data line is interrupted
  • orders are synchronised with all plants of a group
  • order-specific adjustments to the mix design (additional cement, retarder, etc.) can be entered during order acceptance
  • all relevant data for an order, such as customer, project, mix design, time on site and discharge speed, as well as other site-specific data (e. g. whether a pump is required, etc.) can be recorded
  • orders can be processed by multiple plants together
  • orders can be sorted and filtered by any criteria – an order will be highlighted in different colours depending on its status (new, started, completed, etc.)
  • integration of TAPI-capable phone systems (voice recording, allocation of calls for projects and orders)
  • comprehensive reports (products, customers, projects, drivers, vehicles, delivery zones, freight zones, etc.)
  • per mix design material consumption
  • customers’ ordering behaviour (e. g. order changes at short notice)